![]() Then when I got some time I put it up for sale and after few bumps I sold it off. Hence I kept it in the box in sealed condition. I have to remove all parts from new mobo, install them on the old board, test it, then again remove all components, put them on new mobo not to forget I had to get thermal paste, etc. Since I already had plans to upgrade the mobo and knowing how painfully slow these guys are, I got myself a new B550 board.Īnyone would know how painful it is to test the RMAed board. No RMA /job sheet, no QC, no confirmation- nothing was sent to me. I asked if they can courier it for which I can pay but they refused. On Sept 13, after 23 days of submitting it, they said the item is received from service and I can come and collect it. I called up customer care who kept saying they could not see job history and they have "no idea' about the status and I should wait it out. Once again I had to follow up several times, whenever they responded they said it is still at MSI repair house. ![]() They had to send it to Delhi for service. (I have got good feedback on my packing skills!)Īfter usual follow ups, on 22nd Aug they asked me to fill up some "google online form" which I did.Īpparently the one at Dadar is just a collection point, they cannot even diagnose it leave alone service. Since my home was too far away from the service centre I decided to courier it.Įventhough it was intercity delivery, I packed well in original box and sent it to them on Aug 17, 2022. After 4 days of persistent attempts, finally got through someone. Tried calling Mumbai service centre several times on phone but nobody would pickup. ![]() Did all troubleshooting, replaced CMOS battery etc but it would not just boot up. Had a B450 Tomahalk Max mobo under warranty (more than an year left). Apologies for a long rant but I guess it is interesting nevertheless and I feel prospective buyers should know. Just wanted to pen down my recent ordeal with MSI service.
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